Frequently Asked Questions
Looking after your artwork
Your artwork is a precious investment piece and needs to be cared for gently. Use a clean, dry cloth to wipe off any dust that may accumulate on your artwork. If your artwork is framed, use a dry or slightly damp cloth to wipe the frame. Keep your artwork out of direct sunlight.
Hanging your artwork
Your artwork will come ready to hang, with D rings on the back and a wire. There are a few YouTube videos showing you how to hang your artwork.
Framing your artwork
Some of Alicia’s artworks already come with a beautiful floating frame, so they are ready to be shipped and hung on your wall (this will be listed in the description of the artwork).
If the artwork you like isn’t framed, contact Alicia via email prior to purchasing, to get a quote. Alicia will organise the entire framing process for you! Once you have chosen what frame you would like (oak, black or white - other colours or types of timber possible), your artwork will be professional framed, using a local, high-quality framer.
Framing your artwork can take anywhere from 5 days to 3 weeks, depending on how busy the professional framer is. When you inquire about a quote, a time frame will be given as to how long it will be expected to take.
Any issues?
Alicia only uses high-quality products - from the canvas and frames, to the paints and mediums. Alicia prides herself on providing quality artworks that not only help your artwork to look its best, but also for longevity. If you do encounter any unusual issues, please contact Alicia for assistance.